Repair Services

MERCHANDISE RETURNS

  1. Equipment is not returnable without obtaining a Return Authorization (RA) from Air Systems International.
  2. Return authorizations can be obtained from the Repair Service Department of Air Systems International at: 1-800-866-8100.
  3. A Return Authorization (RA) form with accompanying RA number will be faxed or emailed to the customer and used as a return goods packing slip.
  4. All returned equipment must be in excellent, resalable condition and packaged in the original shipping carton, if possible.
  5. A minimum restocking charge of 15% will be assessed for all returned equipment.
  6. Equipment will be inspected upon return and any service or repair needed to place it in like new, saleable condition, will be added to the restocking charge.
  7. Return Authorizations are valid for 30 days from date of issuance. Should the RA expire before equipment is returned to Air Systems, a new RA must be obtained from our Repair Service Department.
  8. Returned equipment must be shipped FREIGHT PREPAID and received within 30 days of issuance of the Return Authorization.
  9. Air Systems International reserves the right to deduct for any damage sustained in transit.
  10. Unauthorized returns, at the discretion of Air Systems, will be refused at receiving and returned to the customer freight collect.
  11. Unauthorized equipment included in a return but not listed on the Return Authorization form, will not be credited.
  12. Products that were ordered as a custom item, including equipment with non-standard options or components, are not eligible for return.
  13. No credits may be taken against open invoices until a credit memo is issued against the original purchase invoice.
  14. Equipment may not be returned for credit after 90 days from date of invoice.
  15. Air Systems International will not be bound or liable by any terms and conditions imposed by a third party.

Please provide the following contact information:

            Name 
           Title 
    Organization 
  Street Address 
 Address (cont.) 
            City 
  State/Province 
 Zip/Postal Code 
         Country 
      Work Phone 
             FAX 
          E-mail

Please provide the following product information:

           Model 
   Serial Number 

         Request