Customer Satisfaction Survey
Please do not use this form if you have previously sent it via postal mail or fax.

It is our company goal and policy to meet or exceed our customer's expectations. We are certified to ISO 9001:2000 standards as a means of ensuring that we are successful in doing so, however, to properly evaluate our success we need your help. Our customers are the best resource to evaluate the quality of our products, services, and your satisfaction. We ask that you take a moment to complete the following survey. Please mark only those areas that are specific to Air Systems, should you have remarks in regards to our distribution network or factory representation you may state those in the comment section of this survey. We encourage your comments and will review and use them in an effort to continuously improve our Quality Program.

Company Name:
Point of Contact:
Phone:
Fax:
Your PO#:
ASI Order#:
Timely product shipment / delivery:
Sufficient product packaging:
Completeness and accuracy of Packing Lists:
Completeness and accuracy of Product Manuals:
Receipt of correct products and quantities:
Condition of products upon receipt:
Product operation:
   
Comments:
   
Who did you purchase your product from:
Was the Customer Service Rep courteous and professional:
Was the Customer Service Rep able to provide sufficient
service with regards to your order: